Privacy Policy

Effective Date: July 28, 2026

Welcome to the websites operated by HKCUS (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information gathered through our websites, services, and online communications.

By using our websites, you agree to the practices described in this Privacy Policy.

1. Company Information

HKCUS
3350 Players Club Pkwy, #225
Memphis, TN 38125

Email: info@hkcus.com
Phone: (901) 759-1950

2. Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Mailing address

  • Information submitted through contact forms

  • Information provided when requesting services, support, or information

Automatically Collected Information

When you visit our websites, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Website usage data

This information helps us improve website functionality, security, and user experience.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries or requests

  • Provide services and customer support

  • Improve our websites and user experience

  • Communicate updates or important information

  • Analyze website traffic and performance

  • Maintain website security and prevent fraud

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our websites may use cookies, pixels, analytics tools, and similar technologies to improve functionality and measure website performance.

These technologies may help us:

  • Understand visitor behavior

  • Remember user preferences

  • Improve website performance

  • Deliver relevant advertising or re-marketing campaigns

Third-party services such as Google Analytics, Meta/Facebook Pixel, or advertising platforms may also place cookies on your device.

You may disable cookies through your browser settings, though some website features may not function properly.

5. Third-Party Services

We may use trusted third-party providers to assist with:

  • Website hosting

  • Analytics

  • Advertising

  • Payment processing

  • Form submissions

  • Customer communication

  • Scheduling tools

These third parties may have access to information necessary to perform their services but are not permitted to use it for unrelated purposes.

Our websites may also contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes outlined in this policy

  • Provide requested services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your data

  • Requesting correction of inaccurate information

  • Requesting deletion of your information

  • Opting out of marketing communications

To make a privacy-related request, please contact us using the information below.

9. Children’s Privacy

Our websites are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13 without parental consent, we will take reasonable steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Your continued use of our websites after updates are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

HKCUS
3350 Players Club Pkwy, #225
Memphis, TN 38125

Email: info@hkcus.com
Phone: (901) 759-1950